Privacy Policy

Introduction

This privacy policy explains how brisk-plateau collects, uses, and protects personal information provided through this website. We are committed to safeguarding the privacy of our visitors and students.

Information We Collect

We collect information that you provide directly to us when you:

• Submit enrollment forms or contact inquiries
• Subscribe to communications or updates
• Participate in our educational programs
• Communicate with our instructors or staff

The types of personal information we may collect include:

• Name and contact details
• Email address
• Language learning goals and preferences
• Current language proficiency level
• Payment information for service enrollment

How We Use Your Information

We use collected information for the following purposes:

• Providing and managing language instruction services
• Communicating about schedules, materials, and progress
• Matching students with appropriate instructors
• Processing enrollment and payment transactions
• Improving our programs and website functionality
• Responding to inquiries and support requests

Information Sharing

We do not sell, trade, or rent personal information to third parties. We may share information only in these limited circumstances:

• With instructors assigned to your program for educational purposes
• With service providers who assist our operations under confidentiality agreements
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Student records are maintained for a minimum of three years following program completion.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with relevant data protection authorities

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

Third-Party Links

This website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Information

For questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:

Email: [email protected]
Address: Level 7, 124 Exhibition Street, Melbourne VIC 3000, Australia

Australian Privacy Principles

As an Australian entity, we comply with the Australian Privacy Principles contained in the Privacy Act 1988. This includes transparent handling of personal information, providing access and correction rights, and maintaining appropriate security measures.